Our engineers have resolved the issues affecting the Analytics and Message Search on our CCP (Cloud customer portal, Dashboard.sinch.com)
Start Time: 2021-01-12 09:40 UTC End Time: 2021-01-12 12:25 UTC
We apologise for the inconvenience and thank you for your patience while we worked to restore service. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jan 12, 2021 - 13:05 UTC
Investigating
We are currently observing a service degradation of our CCP (Cloud customer portal, Dashboard.sinch.com) Further information will be given as soon as possible.
Impact: Clients may be unable to access/use the Analytics & Message Search page on the customer portal (dashboard.sinch.com)
Start Time: 2021-01-12 09:40 UTC
We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jan 12, 2021 - 10:02 UTC
This incident affected: Dashboard.sinch.com (Analytics).