Delivery Issue Mexico - Izzi Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-09 15:03 UTC

Incident End Time: 2024-01-09 16:43 UTC
Posted Jan 09, 2024 - 19:18 UTC

Update

We are continuing to investigate this issue.
Posted Jan 09, 2024 - 17:09 UTC

Investigating

We are currently observing delivery issues towards Mexico - Izzi Mexico.

Incident Start Time: 2024-01-09 15:03 UTC

Impact: Delayed MT/MO's, Missing/Late delivery receipts
Posted Jan 09, 2024 - 15:27 UTC
This incident affected: External Connectivity (SMS - LATAM).