DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-49542

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Aug 07, 2023 - 00:50 UTC

Update

Dears,

All the queues have been processed fine, this has been resolved .

Posted Aug 07, 2023 - 00:50 UTC

Investigating

Ticket Number :: MNOC-49542
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 6th Aug 2023 16:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Aug 06, 2023 - 16:36 UTC

This incident affected: Sinch DI Services (MM7 (MMS 365)).