Sinch Contact Pro - Test tenant upgrade
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Dec 16, 2024 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 16, 2024 - 07:01 UTC
Scheduled
Dear Customer

This notification is related to Contact Pro test tenant maintenance.
If you currently do not have a test tenant, please ignore this message.

We will be upgrading all customer test tenants to the newest release 25Q1 on Monday 16th of December.
During the day, there will be approximately 30 minutes service break for your test tenant.
Tenants will be ready for your testing on Tuesday 17th of December at 07:00 UTC.

Production tenants will be upgraded on January 11-12th.

What´s new documentation regarding the upcoming 25Q1 release is available in:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team
Posted Dec 13, 2024 - 12:14 UTC
This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).
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