Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-01-10 01:28 UTC
Incident End Time: 2026-01-10 06:35 UTC
Posted Jan 10, 2026 - 07:42 UTC

Update

We are continuing to investigate this issue.
Posted Jan 10, 2026 - 05:04 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T.

Incident Start Time: 2026-01-10 01:28 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 10, 2026 - 02:26 UTC
This incident affected: External Connectivity (SMS - LATAM).