Provisioning API & Whatsapp template management - Degraded performance

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2024-02-13 10:00 UTC
Incident End Time: 2024-02-13 11:55 UTC

Posted Feb 13, 2024 - 12:09 UTC

Investigating

We are currently experiencing issues with the Provisioning API.

Impact: Customers may have issues to make POST or GET to the Provisioning API, and being unable to load Whatsapp templates in the customer dashboard.

Incident Start Time: 2024-02-13 10:00 UTC

Posted Feb 13, 2024 - 11:38 UTC

This incident affected: Provisioning API (Provisioning API Core).