Delivery Issue Brazil - TIM
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2024-12-12 17:13 UTC

Incident End Time: 2024-12-13 02:06 UTC
Posted Dec 13, 2024 - 04:43 UTC
Monitoring
We can observe that performance is restored.

Incident Restoration Time: 2024-12-13 02:06 UTC

We will continue to monitor for any further disturbances.
Posted Dec 13, 2024 - 02:31 UTC
Update
We are continuing to investigate this issue.
Posted Dec 12, 2024 - 22:55 UTC
Investigating
We are currently observing delivery issues in Brazil - TIM.

Incident Start Time: 2024-12-12 17:13 UTC
Impact: Delayed MT's, Delayed MO's, Missing delivery receipts, Late delivery receipts.

We will update as soon as we have more information.
Posted Dec 12, 2024 - 18:07 UTC
This incident affected: Connectivity by region (SMS - Latin America - BR).