Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-05 22:20 UTC
Incident End Time: 2026-05-06 00:43 UTC
Posted May 06, 2026 - 00:48 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2026-05-05 22:20 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted May 05, 2026 - 22:42 UTC
This incident affected: External Connectivity (SMS - LATAM).