This incident has been resolved and we are observing stable performance towards Sky Mobile in the United Kingdom.
Incident Start Time: 2021-12-07 12:00 UTC Incident End Time: 2021-12-07 15:30 UTC
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Dec 13, 2021 - 21:11 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Sky Mobile in the United Kingdom. Incident Start Time: 2021-12-07 12:00 UTC
Impact: Clients may observe delayed or failed MTs towards Sky Mobile in the United Kingdom.
We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Dec 07, 2021 - 13:17 UTC
This incident affected: External Connectivity (SMS - EMEA).