Start Time: 2021-04-14 08:00 UTC End Time: 2021-04-14 11:00 UTC
Impact WhatsApp: Clients may experience delayed delivery and receipt of WhatsApp messages during the maintenance window. Messages will be queued. The API will be unavailable during the window.
Impacted Endpoint: us1.whatsapp.api.sinch.com
Impact Legacy QOS-Lite SMPP, MSIP and Redhot XML: Clients will be unable to connect to the US1 API gateways.
Corresponding redundant Legacy QOS-Lite SMPP, MSIP and Redhot XML API gateways in US1 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp.psms-4.us.mblox.com (52.9.16.149), smpp001.qsv.us.mblox.com (52.9.80.70) Alternate Redhot XML FQDNs: xml001.qsv.us.mblox.com (52.8.95.88) Alternate MSIP: msip.psms-14.us.mblox.com, msip.mt-2.us.mblox.com (52.8.119.143)
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Apr 14, 2021 - 08:00 UTC
Update
Dear Client,
We will be performing a scheduled network maintenance at our US1 site.
Start Time: 2021-04-14 08:00 UTC End Time: 2021-04-14 11:00 UTC
Impact WhatsApp: Clients may experience delayed delivery and receipt of WhatsApp messages during the maintenance window. Messages will be queued. The API will be unavailable during the window.
Impacted Endpoint: us1.whatsapp.api.sinch.com
Impact Legacy QOS-Lite SMPP, MSIP and Redhot XML: Clients will be unable to connect to the US1 API gateways.
Corresponding redundant Legacy QOS-Lite SMPP, MSIP and Redhot XML API gateways in US1 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp.psms-4.us.mblox.com (52.9.16.149), smpp001.qsv.us.mblox.com (52.9.80.70) Alternate Redhot XML FQDNs: xml001.qsv.us.mblox.com (52.8.95.88) Alternate MSIP: msip.psms-14.us.mblox.com, msip.mt-2.us.mblox.com (52.8.119.143)
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Apr 14, 2021 - 08:00 UTC
Scheduled
Dear Client,
We will be performing a scheduled network maintenance at our US1 site.
Start Time: 2021-04-14 08:00 UTC End Time: 2021-04-14 11:00 UTC
Impact WhatsApp: Clients may experience delayed delivery and receipt of WhatsApp messages during the maintenance window. Messages will be queued. The API will be unavailable during the window.
Impacted Endpoint: us1.whatsapp.api.sinch.com
Impact Legacy QOS-Lite SMPP, MSIP and Redhot XML: Clients will be unable to connect to the US1 API gateways.
Corresponding redundant Legacy QOS-Lite SMPP, MSIP and Redhot XML API gateways in US1 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp.psms-4.us.mblox.com (52.9.16.149), smpp001.qsv.us.mblox.com (52.9.80.70) Alternate Redhot XML FQDNs: xml001.qsv.us.mblox.com (52.8.95.88) Alternate MSIP: msip.psms-14.us.mblox.com, msip.mt-2.us.mblox.com (52.8.119.143)
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Apr 14, 2021 - 08:00 UTC
This scheduled maintenance affected: Legacy API (MSIP (mBlox), OIDS (mBlox), Redhot XML (mBlox), SMPPG (mBlox)) and Messaging API - US (WhatsApp).