Ticket Number :: MNOC-40797 Services:: DI MMS 365 - MM7
Description :: • All queues have been cleared and traffic is resumed back to normal. • Support teams verified the same and found the issue is resolved. • Support teams will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 25 June 2022 16:06 Hrs. Incident End Date & Time (GMT) : 26 June 2022 02:15 Hrs.
The queues are gradually decreasing and we will update on further improvements.
Posted Jun 26, 2022 - 01:12 UTC
Investigating
Ticket Number :: MNOC-40797 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. However, we observe the queues gradually decreasing. We will continue to monitor and update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 25 June 2022 16:06 Hrs.