Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-06-11 08:02 UTC
Incident End Time: 2025-06-11 18:47 UTC
Posted Jun 11, 2025 - 19:09 UTC

Update

We are continuing to investigate this issue.
Posted Jun 11, 2025 - 15:07 UTC

Update

We are continuing to investigate this issue.
Posted Jun 11, 2025 - 12:07 UTC

Investigating

We are currently observing delivery issues with Claro Brazil.

Incident Start Time: 2025-06-11 08:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 11, 2025 - 10:06 UTC
This incident affected: External Connectivity (SMS - LATAM).