Delivery Issue US - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-12-07 22:14 UTC
Incident End Time: 2022-12-07 23:47 UTC
Posted Dec 08, 2022 - 04:27 UTC

Monitoring

We are able to see normalized traffic statistics since 2022-12-07 at 23:48 UTC and we are currently monitoring for any further discrepancies.
Posted Dec 08, 2022 - 02:08 UTC

Update

We are continuing to investigate this issue.
Posted Dec 07, 2022 - 23:34 UTC

Investigating

We are currently observing delivery issues towards T-mobile - US.

Incident Start Time: 2022-12-07 22:14 UTC

We will update as soon as we have more information.
Posted Dec 07, 2022 - 23:16 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).