Delivery Issue US/CA - Toll-Free Number Provider

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-08-25 10:00 UTC
Incident End Time: 2022-08-25 16:25 UTC
Posted Aug 27, 2022 - 05:48 UTC

Investigating

We are currently observing a degradation towards our US/CA Toll-Free Long Number provider.

Incident Start Time: 2022-08-25 10:00 UTC
Impact: Delayed/Failed MT's, Delayed/Failed delivery receipts

We will update as soon as we have more information.
Posted Aug 25, 2022 - 11:38 UTC
This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free).