Delivery Issue Canada - Roger Wireless and Fido

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2023-11-16 22:43 UTC
Incident End Time: 2023-11-17 02:35 UTC
Posted Nov 17, 2023 - 04:21 UTC

Update

We are continuing to investigate this issue.
Posted Nov 17, 2023 - 01:02 UTC

Investigating

We are currently observing delivery issues towards Canada - Roger Wireless and Fido.

Incident Start Time: 2023-11-16 22:43 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts
Posted Nov 16, 2023 - 23:23 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).