Delivery Issue United Kingdom - Lebara

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-14 10:01 UTC
Incident End Time: 2026-05-14 11:51 UTC

Posted May 14, 2026 - 12:28 UTC

Update

We are continuing to investigate this issue.

Posted May 14, 2026 - 12:24 UTC

Investigating

We are currently observing delivery issues in United Kingdom - Lebara

Incident Start Time: 2026-05-14 10:01 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted May 14, 2026 - 10:21 UTC

This incident affected: Verification (SMS Verification) and External Connectivity (SMS - EMEA).