Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-17 06:22 UTC
Incident End Time: 2024-12-17 14:31 UTC
Posted Dec 17, 2024 - 15:44 UTC

Update

We are continuing to investigate this issue.
Posted Dec 17, 2024 - 12:13 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2024-12-17 06:22 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 17, 2024 - 08:50 UTC
This incident affected: External Connectivity (SMS - LATAM).