Sinch Service Notification - 10DLC US

Incident Report for Sinch

Resolved

Dear Clients,

We are retroactively informing you of an issue with our upstream 10DLC provider towards Verizon that has been resolved.

Start Time: 2021-03-29 15:06 UTC
End Time: 2021-03-29 16:25 UTC

Impact: Clients may have experienced MT and MO delays on their 10DLC SMS traffic with Verizon US.

We appreciate your patience while we worked with our provider to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.

Sincerely,
Sinch

Posted Mar 29, 2021 - 16:54 UTC

This incident affected: External Connectivity (SMS - US - 10DLC).