Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-13 22:21 UTC
Incident Start Time: 2023-12-14 04:48 UTC
Posted Dec 14, 2023 - 08:09 UTC

Update

We are continuing to investigate this issue.
Posted Dec 14, 2023 - 04:01 UTC

Investigating

We are currently observing delivery issues towards Colombia - Claro

Incident Start Time: 2023-12-13 22:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 14, 2023 - 00:35 UTC
This incident affected: External Connectivity (SMS - LATAM).