Service Degradation - Verification SMS, Flashcall & In-app calling - EU1
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2024-11-25 09:36 UTC
Incident End Time: 2024-11-25 10:18 UTC
Posted Nov 25, 2024 - 13:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Service restoration time: 2024-11-25 10:18 UTC
Posted Nov 25, 2024 - 10:45 UTC
Investigating
We are currently observing issues with our Verification SMS, In-app calling and flashcall services.

Incident Start Time: 2024-11-25 09:36 UTC

Impact: Customers may experience a degradation when using the above mentioned services.

We are working on resolving this issue and will provide further updates.
Posted Nov 25, 2024 - 10:16 UTC
This incident affected: Voice (Data Calling) and Verification (Flash Call Verification, SMS Verification).