We are writing to inform you that the performance degradation for our on-premise calling services has been resolved.
Incident start time: 2022-02-12 01:51 UTC Incident end time: 2022-02-12 19:37 UTC
Please, contact support@sinch.com should you require further information or assistance.
Posted Feb 12, 2022 - 21:33 UTC
Identified
Dear Client,
We are writing to inform you that we have identified the cause of the outage and our engineers are working on restoring the service. We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.
Please, contact support@sinch.com should you require further information or assistance.
Posted Feb 12, 2022 - 15:39 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing performance degradation for our on-premise calling services.
Incident start time: 2022-02-12 01:51 UTC
We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.
Please, contact support@sinch.com should you require further information or assistance.