Calling Degradation - Canada

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-09-12 17:45 UTC
Incident End Time: 2024-09-13 00:00 UTC
Posted Sep 13, 2024 - 08:57 UTC

Update

We are continuing to investigate this issue.
Posted Sep 13, 2024 - 08:09 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing a performance degradation affecting our Calling Service towards Canada.

Incident Start Time: 2024-09-12 17:45 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.
Posted Sep 12, 2024 - 23:44 UTC
This incident affected: Voice (Phone Calling (PSTN)).