Sinch Operator Notification - Sprint US

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the observed delays were isolated to a small subset of messages sent to Sprint US, however, this is now resolved.

Incident Start Time: 2021-01-19 16:25 UTC
Incident Stop Time: 2021-01-19 18:25 UTC

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jan 19, 2021 - 19:13 UTC

Investigating

Dear Client,

We are writing to inform you that we are observing delivery delays to Sprint US.

Incident start time: 2021-01-19 16:25 UTC

Impact: Clients may experience delayed MTs to Sprint network

We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Posted Jan 19, 2021 - 17:33 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).