Flashcall Degradation - Pakistan

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the performance degradation for our Flashcall service towards Jazz network in Pakistan is now resolved.

Incident start time: 2021-09-28 15:00 UTC
Incident stop time: 2021-09-28 19:00 UTC

We appreciate your patience while we worked to resolve this issue.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Sep 28, 2021 - 20:36 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing performance degradation for our Flashcall service towards Jazz network in Pakistan.

Incident start time: 2021-09-28 15:00 UTC
Incident restoration time: TBA
Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.
Posted Sep 28, 2021 - 18:10 UTC
This incident affected: Verification (Flash Call Verification).