DI E-Mail 365 | Enterprise Messaging | 3rd Party Application Maintenance | Ref Number# 1796776
Scheduled for Nov 6, 09:00 - 15:00 UTC
3rd Party Maintenance

Services : DI E-Mail 365
Ref Number : 1796776

Start Date and Time (GMT) : 06-Nov-2021 09:00 Hrs GMT
End Date and Time (GMT) : 06-Nov-2021 15:00 Hrs GMT

Impact :
E-Mail traffic : Service unavailable during first 4 hours & Intermittent interruptions are expected to occur during rest of scheduled time window.

Description :
Dear Customer,
This maintenance information is important to you and therefore, we recommend read & consuming it carefully.
Digital Interconnect’s partner would be executing a significant maintenance activity on 06 Nov 2021. This significant maintenance activity is a proactive work executed for optimizing availability of the service offered. During the advertised maintenance window, customers should expect the following:
(i) Intermittent interruption to the DI E-Mail 365 service.
(ii) Delay in delivery of email messages sent to DI E-Mail 365 service.
(iii) Digital Interconnect email service would continue to accept / receive email messages, but queue within our application and deliver with intermittent delay in delivery.
(iv) Services should return to normal after completion of maintenance as per advertised time window.

Digital Interconnect’s recommendation to Customers:
We recommend scheduling your campaign traffic & high volumes of messages after the first four hours of advertised maintenance time window (i.e. after 13:00 GMT). This is to prevent adverse impact to your traffic and ensure a seamless service is offered during your major campaigns & high-volume traffic situations.

Should you need clarification and (OR) addition information, please do not hesitate to contact essupport.digitalinterconnect@sinch.com (or) designated Digital Interconnect Account Manager.
Posted Oct 08, 2021 - 00:46 UTC
This scheduled maintenance affects: Sinch DI Services (E-mail 365).