We are writing to inform you that queues have been processed and observing stable performance.
Incident Start Date & Time (GMT) : 19 March 2022 15:00 Hrs. Incident End Date & Time (GMT) : 20 March 2022 00:15 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Mar 20, 2022 - 00:25 UTC
Update
The queues are still processing, We will update on further progress.
Posted Mar 19, 2022 - 23:32 UTC
Investigating
Ticket Number :: MNOC-38378 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 19 March 2022 15:00 Hrs.