Delivery Issue Australia - Telstra

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-02-09 00:00 UTC
Incident End Time: 2026-02-09 03:07 UTC
Posted Feb 09, 2026 - 04:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2026 - 03:29 UTC

Investigating

We are currently observing delivery issues in Australia - Telstra.

Incident Start Time: 2026-02-09 00:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 09, 2026 - 02:26 UTC
This incident affected: External Connectivity (SMS - APAC).