Delivery Report Issue: Canada

Incident Report for Sinch

Resolved

We have observed issues a portion of delivery reports for messages submitted towards Canada have been lost. Kindly note that this incident has now been resolved, per the timestamps below.

Incident Start Time: 2022-11-23 02:00 AM UTC
Incident End time: 2022-11-23 03:10 AM UTC

Should you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Nov 23, 2022 - 03:54 UTC

This incident affected: Connectivity by region (SMS - CA - LongCode, SMS - CA - ShortCode, SMS - CA - Toll Free).