Queues are on decline now. We will inform you once all the traffic have cleared.
Posted Sep 05, 2021 - 04:36 UTC
Update
We have observed high traffic due to which there is a delay in delivery of Multimedia messages. We shall continue to provide an update.
Posted Sep 05, 2021 - 01:30 UTC
Investigating
Ticket Number :: MNOC-32831 Services :: DI E-Mail 365 - MM7
Description :: • Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. • This would potentially cause delay in delivery of Multimedia messages. • Traffic in queue is processing normally and we will provide an update on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 September 2021 22:33 Hours