Delivery Issue Nigeria - 9Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-26 15:20 UTC

Incident End Time: 2024-12-27 10:17 UTC

Posted Dec 27, 2024 - 14:27 UTC

Update

We are continuing to investigate this issue.

Posted Dec 27, 2024 - 06:11 UTC

Update

We are continuing to investigate this issue.

Posted Dec 27, 2024 - 02:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 26, 2024 - 23:04 UTC

Investigating

We are currently observing delivery issues in Nigeria - 9Mobile.

Incident Start Time: 2024-12-26 15:20 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 26, 2024 - 21:55 UTC

This incident affected: External Connectivity (SMS - EMEA).