Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-02-04 03:50 UTC
Incident End Time: 2026-02-04 07:00 UTC
Posted Feb 04, 2026 - 07:17 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo.

Incident Start Time: 2026-02-04 03:50 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 04, 2026 - 04:28 UTC
This incident affected: External Connectivity (SMS - LATAM).