We are writing to inform you that queues have been processed and traffic resumed back to normal. We consider this issue as resolved.
Incident Start Date & Time (GMT) : 11 Aug 2022 22:30 Hrs. Incident End Date & Time (GMT) : 13 Aug 2022 23:40 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 14, 2022 - 00:45 UTC
Update
Dear Client,
We are writing to inform you that queues are reducing gradually. We will monitor and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 13, 2022 - 19:14 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and are still reducing gradually. We will monitor and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 13, 2022 - 13:23 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and are still reducing gradually. We will monitor and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 13, 2022 - 07:17 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and are still reducing gradually. We will monitor and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 13, 2022 - 04:11 UTC
Update
Dear Client,
We are writing to inform you that queues are due to high traffic and are still reducing gradually. We will monitor and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Aug 13, 2022 - 01:08 UTC
Update
MM7 queues are due to high traffic and are gradually decreasing. Monitoring NOC will provide an update on the progress made.
MM7 queues are due to high traffic and are gradually decreasing. Monitoring NOC will provide an update on the progress made.
Posted Aug 12, 2022 - 15:03 UTC
Update
MM7 queues are due to high traffic. NOC team is continuously monitoring on the queues.
Queues are gradually decreasing.
Posted Aug 12, 2022 - 08:18 UTC
Update
MM7 queues are due to high traffic. NOC team is continuously monitoring on the queues.
Queues are gradually decreasing.
Posted Aug 12, 2022 - 05:44 UTC
Monitoring
MM7 queues are due to high traffic. NOC team is continuously monitoring on the queues.
Queues are gradually decreasing.
Posted Aug 12, 2022 - 03:44 UTC
Investigating
Ticket Number :: MNOC-41879 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 11 Aug 2022 22:30 Hrs.