We are writing to inform you that queues have been cleared and traffic has resumed back to normal trend. We consider this issue as resolved.
Incident Start Date & Time (GMT) : 7 September 2022 15:30 Hrs. Incident End Date & Time (GMT) : 7 September 2022 22:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Sep 08, 2022 - 00:04 UTC
Investigating
Ticket Number :: MNOC-42758 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 7 September 2022 15:30 Hrs.