Message Manager - Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-02-14 14:32 UTC
Incident End Time: 2024-02-14 19:40 UTC
Posted Feb 14, 2024 - 21:41 UTC

Monitoring

Our engineers have proceeded to implement a fix to resolve the issue, and we are currently monitoring the results.
Posted Feb 14, 2024 - 20:06 UTC

Investigating

We are currently experiencing a performance degradation with Message Manager.
Users may experience issues with accessing the portal.

Sinch is actively working to resolve this issue, as we make progress, we'll keep you informed.
Posted Feb 14, 2024 - 19:11 UTC
This incident affected: Sinch DI Services (International SMS 365).