Scheduled Service Callback SMS Update Datacenter Ascenty

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Oct 08, 2024 - 08:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2024 - 02:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 02, 2024 - 22:10 UTC

Scheduled

Impact: Degradation in Callback and DR services in the Datacenter with scheduled maintenance.

Detail: We will be performing a scheduled upgrade of our Callback and DR servers at our Ascenty Data Center. This operation will cause some service degradation during the maintenance window.

Some Callback and DR SMS service degradation may occur during the maintenance window.

To minimize the impact, All the traffic will be redirected to Equinix Data Center during the maintenance window to minimize the impact.

The maintenance will last for 6 hours

Start Time: 2024/10/08 - 2:00 AM UTC
End Time: 2024/10/08 - 8:00 AM UTC
Posted Oct 02, 2024 - 17:24 UTC
This scheduled maintenance affected: External Connectivity (SMS - LATAM).