Ticket Number :: MNOC-45757 Services:: DI MMS 365 - MM7
Description :: • All queues have been cleared and traffic is resumed back to normal. • Support teams verified the same and found the issue is resolved. • Support teams will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 Feb 2023 18:24 Hrs. Incident End Date & Time (GMT) : 05 Feb 2023 00:30 Hrs.
We are writing to inform you that queues have been processed and our support teams are actively monitoring the issue. We will update on further progress.
Ticket Number :: MNOC-45757 Services:: DI MMS 365 - MMS
Description :: Our internal monitoring has alerted to an incident, where we have queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. Our support team is working on this issue
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 Feb 2023 18:24 Hrs.