Sinch Scheduled Maintenance - Voice Calling

Scheduled for Sep 8, 19:00 - 20:00 UTC

Scheduled

Sinch voice calling services will be deploying a software update on the call routing engine. The scheduled maintenance is classified as low risk, and there is no expected to impact to services. The scheduled maintenance window includes time required to roll back if needed. The purpose of this maintenance is to:

- Improve handling of SIP error code tracking in our monitoring systems
- Resolve PAI when starting with 'tel:'
- Minor bug fixes unrelated to the call flow

This is being sent as a courtesy notice in the event that you experience issues with your service during the maintenance window. For further questions, please contact us at support@sinch.com

Posted Sep 05, 2026 - 22:25 UTC

This scheduled maintenance affects: Voice (Data Calling, Phone Calling (PSTN), Video Calling, SIP Trunk).