We are writing to inform you that we are continuing to see a stable and expected performance for the Vinaphone network in Vietnam. We consider this incident resolved.
Incident Start Time: 2021-06-29 07:30 UTC Incident End Time: 2021-06-29 10:36 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 01, 2021 - 09:28 UTC
Monitoring
Dear Client,
We are writing to inform you that we are able to observe normalized traffic patterns towards the Vinaphone network in Vietnam. We will keep monitoring to ensure that the traffic remains stable.
Incident Start Time: 2021-06-29 07:30 UTC Incident End Time: 2021-06-29 10:36 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 29, 2021 - 12:13 UTC
Investigating
Dear client,
We are writing to inform you that we are currently observing delivery issues towards the Vinaphone network in Vietnam.
Incident Start Time: 2021-06-29 07:30 UTC Incident End Time: TBD
Impact: Clients may observe delayed or failed MT/MO/DR towards/from the Vinaphone network in Vietnam.
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jun 29, 2021 - 09:54 UTC
This incident affected: External Connectivity (SMS - APAC).