Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This Incident has been resolved

Incident Start Time: 2024-08-17 19.00 UTC
Incident End Time: 2024-08-17 23.20 UTC
Posted Aug 18, 2024 - 02:38 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2024 - 23:04 UTC

Investigating

We are currently observing delivery issues towards Claro - Brazil.

Incident Start Time: 2024-08-17 19.00 UTC

Impact: Delayed/Failed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 17, 2024 - 21:28 UTC
This incident affected: External Connectivity (SMS - LATAM).