Customer Support - Ticketing System

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Dec 12, 2021 - 17:00 UTC

Update

Dear Client,

We are extending the maintenance window until 17:00 UTC.
Please call the support number in case of a high priority issue.

Sincerely,
Sinch

Posted Dec 12, 2021 - 15:57 UTC

Update

Dear Client,

Due to unforeseen issues, we are extending the maintenance until 16:00 UTC.
Please call the support number in case of a high priority issue.

Sincerely,
Sinch

Posted Dec 12, 2021 - 14:55 UTC

Update

Dear Client,

Unfortunately we are extending the maintenance for another hour, until 15:00 UTC.
Please call the support number in case of a high priority issue.

Sincerely,
Sinch

Posted Dec 12, 2021 - 13:40 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 12, 2021 - 12:01 UTC

Scheduled

Dear Client,

Due to unexpected issues we extend and continue our previous ticketing system maintenance.
Type: Scheduled Maintenance
Affected system: https://support.sinch.com/servicedesk/customer/portal/1

Start time: 2021-12-12 12:00 UTC
Stop time: 2021-12-12 14:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.
Emails to support@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window.

Sincerely,
Sinch

Posted Dec 12, 2021 - 11:56 UTC

This scheduled maintenance affected: Dashboard.sinch.com (Customer Support).