Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-17 03:15 UTC

Incident End Time: 2024-10-17 07:40 UTC
Posted Oct 17, 2024 - 08:40 UTC

Update

We are continuing to investigate this issue.
Posted Oct 17, 2024 - 07:41 UTC

Update

We are continuing to investigate this issue.
Posted Oct 17, 2024 - 05:07 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2024-10-17 03:15 UTC

Impact: Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 17, 2024 - 03:47 UTC
This incident affected: External Connectivity (SMS - LATAM).