Service degradation - US Campaigns on customer dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-24 20:22 UTC
Incident End Time: 2022-04-25 00:05 UTC

Posted Apr 25, 2023 - 00:14 UTC

Update

Our engineers are working on resolving this issue as quickly as possible.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 24, 2023 - 23:28 UTC

Investigating

Dear Client,
We are writing to inform you that we are currently facing a service degradation for US Short Code & 10DLC Campaigns on the customer dashboard, Dashboard.sinch.com.

Impact: Customers may not be able to view US Campaigns on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

Posted Apr 24, 2023 - 22:11 UTC

This incident affected: Dashboard.sinch.com (US Campaigns).