Sinch Contact Pro - getting ready for Quarterly maintenance

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Sep 16, 2024 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 16, 2024 - 06:00 UTC

Scheduled

Dear Customer

We would like to inform you that our newest release 24Q4 is on its way to you.

We are currently closing in on the RTT (release to test) phase which means that we will be upgrading all customer test tenants to the newest release on Monday 16th of September.
During this time there will be approximately 30 minutes service break for your test tenant.

If you currently do not have a test tenant, please ignore this message.
Test tenants will have the newest release, 24Q4, running on Tuesday 17th of September at 06:00 UTC.

We will keep you posted on the RTC (Release to Customer) phase which will take place on the 12th-13th of October 2024.

Please also visit our documentation site for the newest materials and guides Contact Pro Documentation: https://docs.cc.sinch.com/index.html

What´s new documentation regarding the upcoming 24Q4 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Sep 11, 2024 - 10:50 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).