Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-02-14 05:03 UTC
Incident End Time: 2026-02-14 05:21 UTC
Posted Feb 14, 2026 - 05:51 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2026-02-14 05:03 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 14, 2026 - 05:12 UTC
This incident affected: External Connectivity (SMS - LATAM).