Service Degradation - Customer Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-03-23 10:20 UTC

Incident End Time: 2023-03-23 15:30 UTC
Posted Mar 24, 2023 - 12:36 UTC

Update

This incident has been resolved.

Incident Start Time: 2023-03-23 10:20 UTC

Incident End Time: 2023-03-23 15:30 UTC
Posted Mar 24, 2023 - 05:39 UTC

Update

We are continuing to investigate this issue.
Posted Mar 23, 2023 - 18:07 UTC

Update

We are continuing to investigate this issue.
Posted Mar 23, 2023 - 15:31 UTC

Investigating

We are writing to inform you that we are currently facing a service degradation for the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-03-23 10:20 UTC

Impact: Customers may not be able to login to their accounts, or being disconnected while browsing dashboard.sinch.com

Our engineers are working to restore service as soon as possible.
Posted Mar 23, 2023 - 12:22 UTC
This incident affected: Dashboard.sinch.com (SMS Administration, Analytics, Login/Sign up).