Ticket Number :: MNOC-33184
Services:: DI SMS 365
• All queues have been cleared and traffic is resumed back to normal.
• Support teams verified the same and found the issue is resolved.
• Support teams will continue to monitor the traffic.
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : 20 September 2021 02:45 Hrs.
Incident End Date & Time (GMT) : 20 September 2021 03:55 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at email@example.com
or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.