The issue has been fixed by our team and statistics are up to date.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 08, 2024 - 15:37 UTC
Investigating
Ticket Number :: OP-56150 Services:: DI SMS 365
Description :: Currently, we are observing Potential delay in viewing statistics on Report Manager. This incident is not impacting any message delivery. our concerned team is trying to fix this issue.
Impact :: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification : No Impact Report Manager Access : No Impact Report Manager Statistics : Impacted
Incident Start Date & Time (GMT) : 7th September 2024 19:54 GMT
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 07, 2024 - 21:02 UTC
This incident affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).