Delivery Issue Colombia - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-04-11 18:07 UTC
Incident End Time: 2026-04-11 18:48 UTC
Posted Apr 11, 2026 - 19:38 UTC

Investigating

We are currently observing delivery issues in Colombia - Tigo

Incident Start Time: 2026-04-11 18:07 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Apr 11, 2026 - 18:33 UTC
This incident affected: External Connectivity (SMS - LATAM).