Delivery Issue Brazil - Sercomtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-04 05:54 UTC

Incident End Time: 2024-12-04 17:42 UTC
Posted Dec 04, 2024 - 21:35 UTC

Update

We are continuing to investigate this issue.
Posted Dec 04, 2024 - 16:45 UTC

Update

We are continuing to investigate this issue.
Posted Dec 04, 2024 - 10:49 UTC

Update

We are continuing to investigate this issue.
Posted Dec 04, 2024 - 08:26 UTC

Investigating

We are currently observing delivery issues in Brazil - Sercomtel.

Incident Start Time: 2024-12-04 05:54 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 04, 2024 - 06:51 UTC
This incident affected: External Connectivity (SMS - LATAM).