Delivery Issue United States - General Communication

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-01-28 01:25 UTC
Incident End Time: 2026-01-28 03:59 UTC

Posted Jan 28, 2026 - 04:58 UTC

Update

We are continuing to investigate this issue.

Posted Jan 28, 2026 - 03:15 UTC

Investigating

We are currently observing delivery issues in United States - General Communication

Incident Start Time: 2026-01-28 01:25 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 28, 2026 - 01:56 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free).